Get in Touch – We’re Here to Help
At Ratna Gems™, we supply natural gemstones with lab reports and original Rudraksha beads, with every stone’s treatment disclosed. Have questions about Pukhraj, Neelam, or Ruby? Our team is here to guide you.
Contact Options
Principal Place of Business
Ratna Gems™
GSTIN: 27MZAPS4789R1ZV
B-74, Dhoptala Colony, Rajura, Chandrapur, Maharashtra – 442905, India
Send Us a Message
Fill out this form to ask questions or request details about our gemstones and Rudraksha beads. We reply during business hours, Mon–Sat 10:00 AM – 7:00 PM IST.
Visit Our Store
Rajura, Chandrapur, Maharashtra – 442905
Ratna Gems™ Official Customer Care & Support Charter
Frequently Asked Questions
Visit our FAQ page for quick answers about how to buy gemstones online, our 7-day return policy, and Authenticity Guarantee.
How to Purchase Gemstones Online from Ratna Gems™
Buying gemstones from Ratna Gems™ is simple. Follow these steps:
- Explore Our Collection – Browse our catalog and select your gemstone.
- Add to Cart – Add your item and verify specs & lab report details.
- Secure Checkout – Enter delivery address and select payment.
- Select Payment Method – Choose COD or online payment options.
- Confirm & Relax – Your order is packed in insured tamper-proof boxes and shipped express.
Do You Need Help Choosing the Right Gemstone?
If you’re wondering which Pukhraj, Neelam, or Ruby suits your astrological purpose or chart, our educational guide can help you compare options before you buy.
What is your return policy?
We offer a 7-day return policy for eligible gemstones and Rudraksha beads. Please check the conditions, timelines, and return-shipping details in our Return & Refund Policy.