Ratna Gems Privacy Policy – Protecting Your Data and Trust
Effective Date: October 20, 2024
Welcome to Ratna Gems. We are dedicated to protecting your privacy and securing your personal data. This Privacy Policy outlines how we handle information collected through our website, Ratna Gems. By using our services, you consent to the practices described herein.
1. Scope & Acceptance of This Policy
This Privacy Policy applies to all visitors and customers of our site. By interacting with our services, you agree to the use of your information as described in this document. If you disagree, please do not use our services.
2. Information We Collect
a. Personal Data
We collect information that you provide when registering, ordering, or contacting us, including:
- Name
- Email address
- Phone number
- Addresses
- Order history and preferences
This information enables us to provide services such as processing transactions and delivering products.
b. Payment Information
We collect payment details securely through encrypted payment gateways, ensuring your financial data is protected when you purchase gemstones online.
c. Non-Personal Data
We automatically collect anonymous data regarding your visit to our site, which helps us improve your user experience.
3. Cookies & Tracking Technologies
We use cookies to enhance site functionality, remember your preferences, and offer personalized services. You may disable cookies in your browser settings.
4. How We Use Your Information
- Process transactions and manage orders
- Communicate about your purchases
- Improve website usability and customer service
- Conduct marketing and provide promotional offers
5. Legal Basis for Processing (If Applicable)
- Contract Performance: Necessary for the fulfillment of our services.
- Legitimate Interests: For continuous improvement of our services and security.
- Consent: Specifically for marketing communications or when legally required.
- Legal Compliance: To comply with the law.
6. Data Security Measures
We use industry-standard security measures like SSL encryption to protect your personal data from unauthorized access.
7. Data Retention
Your personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
8. Third-Party Disclosure & Sharing
We share your information only with trusted partners who assist in operating our website and conducting our business, under strict confidentiality agreements.
9. International Data Transfers
Your data may be processed in any country where we have facilities or service providers, and by using our site, you consent to the transfer of information outside your country.
10. Your Rights & Choices
You have the right to access, correct, or delete your personal information. You can also opt-out of marketing communications by contacting us.
11. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
12. External Links
This site contains links to other sites. We are not responsible for the privacy practices of such other sites.
13. Compliance with Local Laws
We comply with the data protection laws in the jurisdictions we operate.
14. Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently.
15. Contact Us
- Email: support@ratnagems.com
- Phone: +91-706-793-9337
- Address: Ratna Gems, B-74, Dhoptala Colony, Rajura, Chandrapur, Maharashtra – 442905, India
We value your trust and are committed to protecting your personal information.
