Terms & Conditions

Introduction

These Terms & Conditions apply to all visitors and customers of ratnagems.com. By using our site, creating an account, or placing an order, you confirm your acceptance of these terms. If you do not agree, please refrain from using our services.

Ratna Gems guarantees accurate and honest product descriptions. Every gemstone is validated by ISO-certified laboratories. We ensure:

All prices are listed in Indian Rupees (INR) and include applicable taxes. We accept secure payments via Credit/Debit Cards, Net Banking, and UPI. All transactions are protected by industry-standard encryption.

Upon placing an order, you will receive a confirmation email. Please review it for accuracy. All purchases are subject to our detailed policies:

• Read our Shipping & Delivery Policy
• Read our Return & Refund Policy

You are responsible for maintaining the confidentiality of your account credentials. We offer social logins (e.g., Google) for convenience. We use industry-standard security measures, including SSL encryption, to protect your information in accordance with our Privacy Policy.

You agree not to engage in any harmful or unlawful activities, including unauthorized access, disrupting site functionality, or violating intellectual property rights. Violation may result in account termination.

• Intellectual Property: All content on ratnagems.com is the property of Ratna Gems and is protected by copyright law.
• Limitation of Liability: Our liability for any claim is strictly limited to the amount you paid for the specific item in question.
• Policy Updates: We reserve the right to modify these terms at any time. Changes will be posted on this page.
• Governing Law: These terms are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of courts in India.